Monday, October 20, 2008

Internet Woes

My internet access has been so patchy this past week that reading and responding to emails has been virtually impossible. Seeing as it would take on average 7 minutes to open an email (IF I was lucky), I only selected those emails that appeared to be absolutely important. Btw, this is the Visafone that I just got hooked up with. My Starcomms connection at work has been just as bad (and it's usually the worse one). Then, my Dad's 21st Century was also not working, so I assumed it was a general problem. Until a friend mentioned that MTN's 3G service is working just fine. Hmmmm......

Anyway, FINALLY after only 1 week of being virtually offline, I find my service seemingly working okay (at 1.25am, thank you very much)! I called Visafone's customer service to harass them anyway for good measure. The lady I spoke with said they are "experiencing some downtime." Whatever that means. However she was sure that "it would be working soon." Again, whatever. I asked her if their customers would be compensated for a week of service paid for, with no service received. She said that she was sure that "they would do their best."

I hope this week is a better one, internet-wise.

2 comments:

disgodkidd said...

internet in nigeria...i have lost all hope...i almost bought the MTN 3G instead of renewing my last visafone access, but until i see their speed with my own two eyes, i am not believing any more tales...

Ore said...

Pele! At least this week has been much better. I guess they sorted out whatever problem they were having. It's crazy that we have to out up with this deplorable service.

My friend who uses MTN swears it's the best service ever. And I'm sure that's not just because he works for them...